Contact
Reaching the editorial desk
Write to [email protected] if a figure on the ranking page no longer matches what a casino shows, if a bonus has been withdrawn, or if you have spotted a mistake in a review card. Messages are answered in English, usually within one working day, and always by a person rather than an automated reply.
What to include in your message
Three details make a re-check fast: the brand name exactly as it appears in the ranking, the date you saw the figure, and a screenshot of the operator page showing it. Without a date we cannot tell whether an offer changed or was simply misread, and screenshots settle most disagreements about wagering multiples and free spin counts in a single exchange.
What this desk cannot do
We are an editorial site, not an operator and not an agent. We cannot open, close, verify or unlock an account, release a withheld withdrawal, or intervene in a dispute on your behalf. We give no legal advice on New Zealand gambling law. Where a brand is licensed in Curaçao and publishes a complaints route, we will point you to it, and we log every complaint we receive against the brand concerned so that repeated problems show up in the next ranking pass.